Picture shows the La Rinascente Shopping Mall, in Milano, Italy, undated. It was fined fineed of EUR 300 thousand (GBP 260 674)
after an employee had quarreled with a customer and had named her loyalty card 'Donzella Svampita'. Note: This picture is a screenshot from Google Maps. (Google Maps/Newsflash)
Copyrights: Google Maps/Newsflash
24 July 2023
A posh Milanese store renowned for its customer service has been told to cough up EUR 300,000 after a saleswoman changed the name on a customer's loyalty card to 'Donzella Svampita' implying she was a dozy woman in English. The upmarket La Rinascente department store in Italian fashion...